Call Center Horror - Customer Service Representative Frontier Employee Review

1.0
24 Oct 2014
Recommend
CEO approval
Business outlook

Pros

The people were great. Some of the nicest coworkers anywhere. Unbelievable benefits. I have never had of benefits like that for such a good rate. The pay structure was good also.

Cons

The position was customer service. However, the main focus is sales. Nothing wrong with sales expect when ethics are thrown out the window. Products sold improperly just to make a sale. Contracts renewed without consent.

Explore other reviews about Frontier

5.0
13 May 2026
Recommend
CEO approval
Business outlook

Pros

Great company to work for

Cons

I can’t think of anything

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Frontier Response
1mo
We’re always striving to create a positive environment where our employees can succeed. We’re thrilled you’ve found a positive space at Frontier.
5.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great place to work 10/10 recommend

Cons

Verizon bought the company. Let everyone go a couple months after buying us out.

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