You can do well if you're willing to sell - Technical Support Representative Frontier Employee Review

4.0
7 Nov 2014
Recommend
CEO approval
Business outlook

Pros

Generally friendly co-workers, good upper management, opportunities for advancement, can make a descent amount on commissions

Cons

Can be tense environment with several agents sitting within a few feet, much of call base is dealing with rural DSL customers who generally have fair to poor internet connections - you will occasionally receive an irate caller

Explore other reviews about Frontier

5.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great place to work 10/10 recommend

Cons

Verizon bought the company. Let everyone go a couple months after buying us out.

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Frontier Response
1w
We’re always striving to create a positive environment where our employees can succeed. We’re thrilled you’ve found a positive space at Frontier. Thank you for taking the time to share your experience!
5.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Made really good money in this role

Cons

very unorganized, it was a new division so we figured it out along the way

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Frontier Response
1w
We’re proud to offer competitive compensation packages for our employees. We are happy to see you agree. Thank you for your review!
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