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      Frontier

      Engaged employer

      Frontier reviews

      Unorganized - Customer Service Analyst Frontier Employee Review

      3.0
      6 Apr 2022
      Customer service analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Remote and decent pay. 9-5 no OT

      Cons

      Unorganized and lots of miscommunication

      avatar
      Frontier Response
      4y
      Thank you for sharing your experience with us. We are always working to ensure the lines of communication between teams are open and our employees are heard. If you’d like to share more details about your experience, please contact FrontierCareersFeedback@ftr.com.

      Explore other reviews about Frontier

      5.0
      13 May 2026
      Customer care advocate
      Recommend
      CEO approval
      Business outlook

      Pros

      Great company to work for

      Cons

      I can’t think of anything

      avatar
      Frontier Response
      1mo
      We’re always striving to create a positive environment where our employees can succeed. We’re thrilled you’ve found a positive space at Frontier.
      5.0
      24 Jun 2026
      Business executive
      Recommend
      CEO approval
      Business outlook

      Pros

      Great place to work 10/10 recommend

      Cons

      Verizon bought the company. Let everyone go a couple months after buying us out.

      avatar
      Frontier Response
      1w
      We’re always striving to create a positive environment where our employees can succeed. We’re thrilled you’ve found a positive space at Frontier. Thank you for taking the time to share your experience!
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