Frontier

Frontier reviews

Poor Business Practices - Customer Service Representative Frontier Employee Review

2.0

28 Sept 2023

Customer service representative

Recommend

CEO approval

Business outlook

Pros

Most of the people who work here are nice.

Cons

Most of management doesn't know what they're doing. If they don't have an answer, they ignore you. If you suck up you get promoted.

Frontier Response

Thank you for letting us know about your experience. I can assure you, this does not align with our values. We’d like to hear more about your experience so we can be sure to address any issues. Please contact our Employee Support Team at FrontierCareersFeedback@ftr.com

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5.0

24 Jun 2026

Business executive

Recommend

CEO approval

Business outlook

Pros

Great place to work 10/10 recommend

Cons

Verizon bought the company. Let everyone go a couple months after buying us out.

Frontier Response

We’re always striving to create a positive environment where our employees can succeed. We’re thrilled you’ve found a positive space at Frontier. Thank you for taking the time to share your experience!

5.0

23 Jun 2026

Account executive

Recommend

CEO approval

Business outlook

Pros

Made really good money in this role

Cons

very unorganized, it was a new division so we figured it out along the way

Frontier Response

We’re proud to offer competitive compensation packages for our employees. We are happy to see you agree. Thank you for your review!

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Frontier reviews Frontier Customer Service Representative reviews Frontier review

Frontier

Poor Business Practices - Customer Service Representative Frontier Employee Review

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