Frontier Review - Fiber Customer Support Analyst Frontier Employee Review

4.0
26 Apr 2024
Recommend
CEO approval
Business outlook

Pros

Good technical support experience, good co-workers, good benefits.

Cons

Micromanagement, sometimes advancement is not possible.

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Frontier Response
2y
Thank you for taking the time to share. We’re always striving to create a positive environment where our employees can succeed. We note and appreciate your feedback as it helps us work toward a better future.

Explore other reviews about Frontier

5.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Made really good money in this role

Cons

very unorganized, it was a new division so we figured it out along the way

2.0
19 May 2026
Recommend
CEO approval
Business outlook

Pros

Few less not many some

Cons

Many numerous lots a lot

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Frontier Response
1mo
Thank you for your input. We’re sorry to hear of your negative experience. We appreciate our staff and want to make sure our employees have the tools and resources to succeed. If you’d like to share more about your experience, please reach us at FrontierCareersFeedback@ftr.com.
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