Pretty sad time at Frontier - Sales and Service Technician Frontier Employee Review

1.0
4 Mar 2016
Recommend
CEO approval
Business outlook

Pros

Good pay only because we were union before Frontier purchased it. The only other pro is I have great Co workers that I have worked with for over 10 years and all we do is talk about how silly the decisions are in upper management...good laughs.

Cons

It like they want it to fail. Call centers tell customers lies and incorrect info on a daily basis causing conflicts with techs and customers. Our Internet help desk is a joke. Executive management has built a wall between union and management, there's no team here.

Explore other reviews about Frontier

5.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great place to work 10/10 recommend

Cons

Verizon bought the company. Let everyone go a couple months after buying us out.

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Frontier Response
1d
We’re always striving to create a positive environment where our employees can succeed. We’re thrilled you’ve found a positive space at Frontier. Thank you for taking the time to share your experience!
5.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Made really good money in this role

Cons

very unorganized, it was a new division so we figured it out along the way

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Frontier Response
1d
We’re proud to offer competitive compensation packages for our employees. We are happy to see you agree. Thank you for your review!
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