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Frontline Call Center

Is this your company?

Frontline compares strongly againest companies with similar bussiness models - Anonymous employee Frontline Call Center Employee Review

5.0
7 Jan 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I don't think anyone sets unreasonable expectations and the management team does well to try to look at situations from different perspectives and angles. Although work from home has become the way of the world, Frontline has adapted this enviornment in their model long before and it shows. When comparing other outsourcing companies, I do think Frontline excels in the industry and does what's best by their partner's.

Cons

Depending on your preference, this is a fast paced work enviornment and some may become overwhelmed by the many moving pieces. Although this is an enviornment I personally enjoy and many thrive in - it's not always for everyone. Benefits could be better but have improved in the most recent open enrollment period.

Explore other reviews about Frontline Call Center

5.0
14 Jan 2024
Recommend
CEO approval
Business outlook

Pros

Great employer, training was great and they offer more if needed.

Cons

No cons! Great company to work for!

3.0
9 Sept 2025
Recommend
CEO approval
Business outlook

Pros

HR communication is very quick and responsive

Cons

Don’t care about former employees Unorganized

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