Personal Banker II isn’t a good promotion - Personal Banker II Frost Bank Employee Review

4.0
2 Dec 2024
Recommend
CEO approval
Business outlook

Pros

Solid benefits, solid entry level pay, management has been great, good fundamentals, good culture, good entry level training, good entry level bonuses

Cons

A quarter raise for a promotion is pathetic, train you HR team to have a better answer for it other than “but you have bonuses and the only difference from personal banker is the calls”, that’s not true, in this role you’re expected to be the go-to when the FCM is out, which is quite often. Essentially this position is assistant manager without the money or title. The bonus structure is not very good and only paid out quarterly. Even if you hit your call goal, account goal and loan goal it’s still not very much. Once on the retail side it is difficult to get out, the company doesn’t seem to want to train you for other lines of business

Explore other reviews about Frost Bank

5.0
1 Jun 2026
Recommend
CEO approval
Business outlook

Pros

medium salary, good benefits, good career path, good training

Cons

interviews are long, but worth it

1.0
19 May 2026
Recommend
CEO approval
Business outlook

Pros

Texas identity & community involvement. Salaries are good.

Cons

I came from another Frost region to Austin 4 months ago & I was shocked how the Austin leaders act & treat people. The region I came from had good leadership & HR department & are respected & liked & involved. The Region Leaders in Austin are not respected. HR in Austin avoids conversations & the problems with senior leaders. HR is afraid of the leadership in Austin & employees know it. They need to stop Leadership in Austin from bullying employees. He needs to confront the problems. He knows it’s happening. He doesn’t care.

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