Pros
100% quality products and installation. Customers pay more but get the value!
Cons
As I have seen stated in another review, the owner practices Management by Intimidation. He had 6 locations but closed Oceanside and San Leandro. There has been almost 100% turnover of the sales team within the last year (I think there are 1 or 2 sales people that were there 6 months ago that are still employed). About 80% of the turnover was via termination of people who were performing! The other small percentage, including his longest term salesperson (who was with Future for almost 18 years) quit because he could no longer take the Gestapo rule that is used by the owner. And these were given to "employees" who were working 100% on commission ... he never paid a salary, yet demanded that you work 6 days a week and be available up to 14 hours a day!