The Lowest Form of Treachery and Incompetence - Regional Account Executive G/O Digital Employee Review

The Outside Sales position was the most abused by the company and those people who were unfortunate enough to be hired into the job were left to die a slow death due to the absolute incompetence of the Regional Managers, where answers were few and far between along with throwing the sales reps under the bus as often as deemed appropriate to keep their jobs... shameful and disgusting is the only way I can describe it. There was a consistent and all knowing feeling of "alone-ness" as you slogged through your day attempting to use the ridiculously poor lead database that G/O had as a tool to get business. The inner working of the company were so ridiculously bureaucratic that when you would sell, a program(s) to a company you not only felt somewhat frightened at the thought you knew you'd just hurt that business because the company was so slow at implementing the various programs AND you knew the trouble for you had just started. This company just despises it's sales force to the point I felt it every time I turned in a deal they'd come up with any number of bureaucratic methods to either tell you it wasn't approved or some other stupid detail you'd have to jump through just to "submit" or in our case "re-submit" signed agreements. It was more nerve wracking knowing what you were in for after a client signed than getting a client to sign!! The company had something like 10-11 VP of whatever so when you'd walk the halls they'd all be thumbing their noses at you like you were scum and it was always uncomfortable knowing this. A company that size should never have more than 2 VP's and just showed how self-adsorbed the parent company (Tegna) was with itself and the disconnect between what they thought of themselves and what the reality was to the average prospect they were attempting to sell through to was huge. No one outside the company walls cared less about them and that made selling very hard, not to mention the incompetence of managers and their complete lack of "backing the troops". The company went through so many strategic changes over the time I worked there that no one recognized or even knew what to do to the point it was a laughing joke among us all. They paid a high base so as a result commission were gawd awful and I knew many reps that would wait months to get paid on closed and even paid programs because they had not "launched" yet, this after payment was made in full - particularly for website development. The cancel rate for clients was so high you never really got to enjoy the residuals as the client would catch wind of the incompetent roll-outs and poor marketing and just cancel after the 4 month minimum, something close to 60-80% would cancel in the first 6 months making any forward progress for Regional Account Executives mute and unobtainable.