Unfocused, unorganized, unsuccessful - Anonymous employee GENEWIZ Employee Review

The pay compared to competitive markets. Satellite labs all pay the same, so competitive salaries in North Carolina put a peer in San Francisco a pretty severe disadvantage. They pay about 60% of what you can get elsewhere in the big biotech markets. The turnover is insane when it comes to lab workers. All of the pressure is laid on bench workers, so 90% are gone within two years, or at least transferred to other departments. So the truly important work at the company ends up being done by fresh hires thrown into the fire, while direct managers are left to train, assist in bench work, put out fires of customers angry that their data is unreliable, and actually manage all at the same time. The "experts" here are few and far between. Their days of Genewiz's core business, Sanger Sequencing, are numbered. For now, it's still the most economical, but it will fall away as NGS grows cheaper/more efficient. Finally, the leadership, or lack thereof. Most managers are just bench workers that for some reason stayed long enough to be repeatedly promoted, and lack much in the way of true management training. The people making the big decisions are all over the place. Constantly coming up with new ideas, shifting long term goals sometimes from month to month, and executing actions with too little thought. The CEO was recently replaced, so perhaps there's hope there.