Pros
Work from home is an option. A wide variety of experience is available for those who seek it. Exposure to advanced configuration of industry leading technologies. Strong upward mobility for driven employees. Frequent awards and commendations. Encourages and even reimburses approved industry trainings. Laid out map for advancement and growth (including salary). Constantly expanding its footprint and offerings. The culture is nice. Employees are generally friendly. Executive level support and endorsement. (They trust their experts) 401K and several benefits offered. Quick pathway for promotion (as little as 1 month I've seen). Reasonable and understanding upper management. (life happens) Generous PTO allotment and usability. Skills and delivery mean more than years of experience. (great entry) They legitimately will give you a shot in the industry if you are committed. Equal opportunity across sex, race, religion, and LGBTQIA+ identities Occasional free swag; shirts, stress balls, water bottles, and etc. President isn't a grifter. He's a chill dude. He's just good at management.
Cons
Training can be lackluster, but has improved over years. Must be very self motivated or there's not much chance for advancement. Few company holidays. (24/7, so I get it, but eh) Fast paced and can be stressful. Pay is under market rate, but can be comfortable for "rockstars" Communication between teams can be a challenge. (24/7 operation) Clients can be very unreasonable and notably lacking in communication. Morale tends to dip during times of intense workload (crunch). Many passwords and auth tokens (This is due to the massive tool suite) High turnover, but not from termination, from resignation. Quality of occasional hires and what is tolerated. Documentation is lackluster, but also very spread out. (Remember lots of tech?) Significant reliance on shadow IT.
