Fun place to work with the right employees, but very stressful sales goals. - Game Advisor GameStop Employee Review

3.0
7 Apr 2012
Recommend
CEO approval
Business outlook

Pros

-Get to check out games for a few days -Fun employees -Discount -Easy to learn register -Easily request days off -Easy to advance if you're good With the right team, you will have fun at work. Personally, I've never had a manager I didn't like or didn't get along with. If you love video games, you'll feel at home. You always know of promotions before the public, and you get first access to games when people trade them in. Checking out games was my favorite part. Managers will work around your second job or school. If you say you can't work Tuesdays and Thursday, they will keep that in mind. It's easy to request days off, and they will honor it. I went to anime conventions all the time, and I was never not able to go because of work.

Cons

-Always work evenings and weekends -Few hours -Sometimes hard to hit goals -CAN be difficult to keep up with knowledge. -Customers WILL argue about the stores trade and return policies. Working part time as a game adviser at Gamestop will give you about 4-12 hours a week, except for Nov-Dec. It's always going to be an evening shift (4-9) or a weekend (mostly evening) shift. Which can be okay if you're in high school or already have a job and looking for extra income/discount on video games, but it's definitely not able to live on alone. You have to ask people to pre-order video games and sell them the rewards card. It's a quick question, but a lot of people will say no and it gets discouraging over time. You will have your good days and your bad days. The percentage of your reservation/card sales is calculated over week, and some stores rank their employees. Customers will complain about anything - ultimately making a fool out of themselves, but it's still irritating to deal with after a while. You can usually do a lot to help the customers, but there are some policies that you CANNOT CHANGE. Completely understandable, but customers will sometimes get nasty with you and say things like "well JCPenney let's you do this!". Trade-in credit is something you cannot alter, for example, but people will always argue with you as if you personally are setting the price, and not the computer.

Explore other reviews about GameStop

5.0
8 Nov 2025
Recommend
CEO approval
Business outlook

Pros

best company to work for period dydes

Cons

Nothing I love this place forever

3.0
16 May 2026
Recommend
CEO approval
Business outlook

Pros

You get real management experience fast. You can honestly say you handled: Inventory control Cash handling Customer conflict Sales goals Scheduling pressure Loss prevention Store operations Merchandising Trade-ins Tech/product support Opening and closing Problem-solving without backup That is valuable on a resume. You also learn independence. If you can run a store alone, you can handle pressure, prioritize, and make decisions without someone holding your hand. It can also be good if you like games, collectibles, tech, consoles, and talking to customers who care about that world. And if the store has decent traffic, you can build strong customer relationships. Regulars matter.

Cons

Being “store manager” but also being the only person there is often exploitation dressed up as responsibility. You may be expected to do the work of: Manager Sales associate Inventory clerk Security Customer service desk Tech advisor Cleaner Cashier Loss prevention Complaint handler All at once. The biggest cons: You are accountable for problems you may not have enough staff, payroll, or authority to fix. Upper management may push metrics, warranties, memberships, preorders, and sales goals without giving enough labor or support. You may get blamed for shrink, low numbers, customer complaints, late tasks, missed calls, or messy inventory even when the real issue is understaffing. Breaks can become fake breaks. If you are alone, you may not actually be able to step away. Safety can be an issue, especially with cash, consoles, theft, angry customers, or closing alone. The title can sound stronger than the pay. GameStop management responsibility has historically outweighed compensation in many stores. Burnout risk is high. You are constantly “on,” and there may be no one to absorb pressure with you.

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