Nice while it lasted - Advanced Repair Agent Geek Squad Employee Review

3.0
6 Jun 2024
Recommend
CEO approval
Business outlook

Pros

If you get in, you can learn skills you can take with you in all aspects of life repairing different items from PCs to appliances. Definitely useful.

Cons

Starting from the top, the new CEO has pretty much turned the company upside down. Focused more on profits and margins than the employees. They used to take care of the employees but those days are gone. Last year was a record setting year and how did they respond? By laying off hundreds of employees nationwide after boasting about the money they made. Tone deaf from the top. The middle managers do the best they can but they have no control. Employees have no jobs security. Some laid off were there over 10, 15, 20+ years, myself included.

Explore other reviews about Geek Squad

5.0
25 Feb 2026
Recommend
CEO approval
Business outlook

Pros

It is a good fast pace environment and there is always something to do there

Cons

There are no cons in my opinion

5.0
30 May 2026
Recommend
CEO approval
Business outlook

Pros

Great people, amazing boss, flexible hours. Learned a lot about hardware and software troubleshooting and am always entertained repairing iPhone hardware.

Cons

Fast paced environment that may overwhelm new hires. In this role you are an anchor for the Consultation Agents so dealing with their problems on top of your own repairs can get a bit troublesome at times.

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