Great Place to Work - IT Helpdesk Technician Geek Squad Employee Review

5.0
24 Jul 2024
Recommend
CEO approval
Business outlook

Pros

Customer service opportunities, wonderful training

Cons

Pressure to make sales of services

Explore other reviews about Geek Squad

5.0
8 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Good workers and employees. Love the culture and lifestyle

Cons

Management is the only thing bad here.

5.0
30 May 2026
Recommend
CEO approval
Business outlook

Pros

Great people, amazing boss, flexible hours. Learned a lot about hardware and software troubleshooting and am always entertained repairing iPhone hardware.

Cons

Fast paced environment that may overwhelm new hires. In this role you are an anchor for the Consultation Agents so dealing with their problems on top of your own repairs can get a bit troublesome at times.

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