Care Support at Geisinger--they do not care about you - Care Support Associate Geisinger Employee Review

2.0
20 Sept 2018
Recommend
CEO approval
Business outlook

Pros

Insurance is inexpensive. Time off accrues at a decent rate.

Cons

Understaffed and overworked. Management shows no respect for their workers. Complaints, no matter how legitimate, are viewed as whining. Even if everyone in the department has the same complaint, you are lucky if you can even get management to listen to what is wrong and you can be guaranteed nothing will be done. People are fleeing the department like they would a sinking boat and management just asks those still there to "step up" and claim they cannot hire new people. In the event they ever do decide to hire, the hiring process for Geisinger takes forever. You'll get one raise a year and it will be tiny and they'll act like they're doing you a favor giving you a 1.5-2% raise.

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Geisinger Response
7y
Thanks for taking the time to share your perspective. We always strive to maintain an open workplace and encourage input on ways to continually improve how we do things at Geisinger. Please continue to share your feedback with your managers and Human Resources so we can act to help resolve your concerns. With initiatives that encourage open communication like daily team huddles, feedback surveys, and CARE conversations, we are committed to giving our employees a platform to share their diverse perspectives and contribute to moving the organization forward.

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5.0
20 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Well compensated for the job

Cons

Large company that can feel overwhelming with regards to workload.

4.0
28 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Worked fully remote which worked for me. Great health benefits. Worked for health plan not clinical.

Cons

Limited opportunities for growth without a college degree. Typical corporate where they cut resources and make big demands. Many long time employees which I thought was a pro at first, but realized they are stuck in old ways and don’t really want to hear a fresh new perspective or even spend time developing new people. As someone with ambition and interest in contributing, I felt stuck, limited, and bored.

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