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      Gemma Communications

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      Gemma Communications reviews

      I worked for 3rd party call centre for Rogers.- Gemma Communications - Customer Service Representative Gemma Communications Employee Review

      1.0
      18 Jan 2015
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      You receive a paycheque is about the only pro I can find for Gemma Communications.

      Cons

      Paid on average about $4 less than actual Rogers employees. Hence why Rogers is now outsourcing so much of its call centre operations. Promotions and recognition is given to friends and not qualified candidates.

      Explore other reviews about Gemma Communications

      4.0
      4 Mar 2015
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Great team work and environment

      Cons

      technology not unto date leads to delays at work

      3.0
      21 Feb 2015
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Hours are good. Steady hours. Sales will get you better incentives and personal time.

      Cons

      Management not organized. You are only paid for the time you are connected to phone queue. So you have to limit your bathroom breaks and any break.

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