Mission-driven work but plagued by bureaucracy and bullying - Bioinformatician Genomics England Employee Review

3.0
16 Jun 2026
Recommend
CEO approval
Business outlook

Pros

- World-leading mission. You’re pushing science and healthcare forward, and helping some people who really need / deserve it -Work from home as standard. Only mandated office time is once a fortnight. - Great work-life balance. Would only ever be expected to work late in exceptional circumstances - Some nice benefits. generous leave policy, discounted gym membership - Highly determined and motivated colleagues. Any colleague I can think of would be happy to help out with anything if asked (except management and HR)

Cons

-Far far far too much management. Any piece of work has to climb a mountain of bureaucracy before it can actually get done, and this is made worse by the barrage of middle management who’s only ‘input’ is to slow things down so they can look like they’re involved. -Related to above, too many meetings. But the company is taking steps to fix this. - Bullying and, to a lesser extent, sexual harassment are known issues that are not being addressed. - No career progression. Internal promotions based on favouritism. Criteria to get any substantial pay rise are not clear. Annual pay rises barely cover inflation. - Redundancies have been happening over the last few years. Entire teams let go and told to reapply for ‘new’ positions, which are essentially the same role. - The ‘corporate’ culture often feels like it dims any sort of scientific spark or fun ‘blue sky’ work. This is probably very team-dependant - Not much socialisation, doesn’t help that the office is in Canary Wharf, so everywhere nearby is expensive and full of obnoxious clientele. -A non-profit, government-funded organisation is extremely vulnerable to political change. In three years Prime Minister Farage could call the organisation ‘woke nonsense’ and shut it down. But I suppose many people would lose their jobs under a Farage regime so that’s not a GEL-specific con.

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Genomics England Response
3d
Thank you for taking the time to write a review. We would value the opportunity to talk through your concerns with you. Your feedback is incredibly valuable to us, and we want to ensure that your voice is heard. Please reach out to your manager or People Partner, or use the YourVoice platform in Hibob to share more about your experience. We are committed to making continuous improvements and your insights will greatly help us in that process.

Explore other reviews about Genomics England

2.0
23 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

-Smart, capable colleagues -Good work/life balance, with some managers being very good at accommodating flexible working arrangement -Nice office with great views & AC

Cons

Working at Genomics England was honestly the most professionally disappointing experience of my entire working career. The vision and mission are so exciting! But the whole things fails in a tangle of needless bureaucracy, top-down decision making, poor processes, tech debt, and increasingly toxic culture. The c-suite leadership are well intentioned, I believe, but are not experienced or strong enough to fix the issues plaguing the company. A few more specific complaints: -Someone needs to take a look at Genomics England's relationship with Ben Davidson & Axiologik. For a while, Ben was interim CTO whilst his own consultancy was doing work at GEL. Several recent hires are friends of Ben's. Axiologik also has placed contractors at GEL. The whole thing just stinks. -Bullying is tolerated and indeed even seems to be rewarded with promotions and more responsibility. The "no a*****s" rule definitely does NOT apply here. -For everyone else, there basically is no career progression. Getting a promotion is nigh impossible, thanks to the red tape and poor processes in the People Team surrounding progression. -Poor performance seems to go without consequence for a long, long time. -There have been several redundancies in recent years, wherein the people being made redundant were treated shockingly poorly. For a company that's supposed to care about its people these actions speak way louder than words. One final word... so many people have quit without having anything lined up afterwards, preferring joblessness to working at GEL. This speaks volumes.

1
2.0
24 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Work life balance is good, minimal requirement to be in the office The mission is genuinely meaningful. Genomics and rare disease research is important work and that does lend a sense of purpose that you don't get in purely commercial environments The business attracts smart people and many colleagues are a delight to work with Good holiday allowance

Cons

If you're joining for the money, don't. Pay awards are a joke, routinely failing to keep pace with inflation let alone reflect actual contribution. Don't expect to be rewarded for impact. The ceiling is low and the appetite to recognise genuine performance is lower. What makes the pay situation even more galling is the process used to determine your meagre award. Line managers have so little visibility of their team's actual work that performance reviews appear to be little more than a Copilot-generated summary of peer feedback, dressed up with a rating and called a review. Vapid, hollow, and devoid of any genuine managerial insight. Your career trajectory is effectively determined by someone who couldn't pick your work out of a lineup without a chatbot summarizing it for them first. Progression? Technically it exists on paper. In practice, when your annual review is essentially conducted by an AI proxy, the idea that this process could meaningfully support your development is laughable. If delivering real change is what motivates you, look elsewhere. Any meaningful progress is suffocated under an ever-expanding blanket of unnecessary red tape and process theatre. The organization has wholeheartedly embraced the flat Spotify model, which in practice means an endless parade of people who feel thoroughly entitled to an opinion on things they neither own nor need to understand. Decisions that should take days take months, derailed by loud, performative objections from people whose primary contribution appears to be making themselves visible by blocking others. It's a culture of look-at-me-ism masquerading as collaboration. People exist not to deliver, but to be seen objecting. The path of least resistance is to do nothing, and the loudest voice in the room is rarely the most informed one. The talent will leave. The mediocrity will remain. And Copilot will give them all a glowing review.

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