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      Genuine Hospitality

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      Can't trust upper management - Front Desk Genuine Hospitality Employee Review

      1.0
      3 Aug 2025
      Front desk
      Recommend
      CEO approval
      Business outlook

      Pros

      My paycheck never bounced. I love my coworkers and immediate supervisor. I trusted my General Manager, other managers seemed fine too. However the upper management are only interested in themselves.

      Cons

      Upper management, Genuine Hospitality Group, informed all staff that the hotel would close within 1 week, and we would be unemployed. They could have chose to keep part of the hotel open, or give better notice, or communicate in a reasonable time frame. When the hotel opens after renovations, you're starting from scratch; their is no concern for current employees or future guests.

      Explore other reviews about Genuine Hospitality

      4.0
      21 Jul 2025
      Assistant general manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Can reach out to upper management

      Cons

      No retirement or profit earning

      4.0
      4 Jan 2023
      General manager
      Recommend
      CEO approval
      Business outlook

      Pros

      The company is run by a bunch of friendly people. Seems like they want you to grow and can move to other properties.

      Cons

      Only 6 days of PTO in your first year of working, no sick days or personal days. Only a high deductible health insurance plan offered. STD and LTD insurance pretty pricey and not included. No 401k. If you don't work ON the holiday, you don't get holiday pay. Every company I've been with gives you an extra day off with pay. I would say the 6 days of PTO is a joke.

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