Extremely toxic work environment - Client Relationship Manager Get Set UK Employee Review

1.0
27 Oct 2022
Recommend
CEO approval
Business outlook

Pros

The front line staff were nice

Cons

Everyone's extremely overworked. The upper management are extremely condescending and all have power complexes. There is absolutely no organisation and very little training but you're expected to produce results from the point that you start working. When employees complained about being overworked, the second in command of the business said "they're not getting paid national minimum wage" and went on to listen to none of our grievances, merely implementing further admin tasks, to an already unnecessarily admin heavy role, and micromanaged us to a level that caused nervous breakdowns. I've had colleagues, who are battling mental illness, sacked with no remorse after not hitting their target and colleagues sacked, who are dealing with physical illness, sacked for the same reason as above. Horrible. Horrible work environment.

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Get Set UK Response
3y
Thank you for your feedback. Get Set UK is committed to employees' development, fair pay, and well-being throughout their journey with the company. Traning &Development We have a track record of success delivering 6 months onboarding programs that offer 50 hours of soft skills training and on-the-job training for all new starters. We also offer continuous development opportunities for aspiring leaders and a range of courses for staff willing to develop within the organisation. Salary In July 2022, we upgraded all salaries to match the industry standards and we can confirm that all salaries are exceeding London Living Wage. Well-being & Mental Health Get Set UK is offering all employees from the first day of employment access to private health insurance that allows them to access physical and mental health professional services. In addition, we provide special access to wellness programs targeted at improving staff mental health and supporting them through personal struggles.

Explore other reviews about Get Set UK

4.0
30 Mar 2021
Recommend
CEO approval
Business outlook

Pros

caring and relaxing atmosphere high proficiency

Cons

extra work general a bit lower salary

1
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Get Set UK Response
3y
Thank you for your review. We are pleased to hear you had a positive experience working with Get Set UK. We are always focused on providing our staff with the best tools to succeed in their roles and create a working atmosphere that will enable them to thrive.
2.0
12 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Onboard training and communication during delivery were good.

Cons

Had to chase up non-payment of the invoice, as the initial contact was not replying to messages. Although discussions suggested there would be further opportunities to deliver, these did not occur, and I receievd no response via email or by phone from the initial contact, their line manager or HR regarding confirmation of further opportunities or that the contract had been ended.

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