How to turn something good into a disaster - Senior SEO Manager Glass Digital Employee Review

1.0
1 Nov 2019
Recommend
CEO approval
Business outlook

Pros

People from the delivery team are good professionals.

Cons

Lack of knowledge about campaign delivery by the owner negatively affects teamwork with other directors and business performance. Changes on Directors status in which they now hold shares have negatively impacted employees by squeezing them with overtime increased workloads, in order to maximise dividends earning by Director. Promises on contract signing are rarely fulfilled. Affiliates Marketing delivered by one person, despite telling clients there is a three people team behind it, so when this person is on holidays no service can be delivered. Client retention rates are tanking due to workload not manageable by actual headcount. Employees advise and suggestions to management are ignored Mistakes on finance coming from lack of accounting expertise by the owner put the company in trouble, leading the company to own money to clients, this affected profits. Experienced staff was fired and replaced with not-experienced low-earning staff (e.g. CRM team) to increase Director's dividends. Barely legal employee monitoring by recording what they do all times, using software on their laptops which physically records what they do and takes snapshots of what they browse.

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Glass Digital Response
6y
The ex-employee who wrote this review was dismissed due to multiple counts of gross misconduct in the workplace. Given the circumstances, it is disheartening but not surprising to see that this individual has felt compelled to fabricate multiple mistruths in an attempt to discredit our business and those that work within it. Due to ongoing litigation, we are not in a position to provide further information regarding the circumstances that led to their dismissal other than it being due to multiple breaches of contract. We would invite anybody to view our Google Reviews to read the many testimonials by genuine clients who have experienced nothing that has been allayed to in this review, look at our many case studies or speak to our current staff and clients to gain a true reflection of the working conditions and quality of work at Glass Digital.

Explore other reviews about Glass Digital

5.0
23 Mar 2020
Recommend
CEO approval
Business outlook

Pros

Enjoyed working here - strong company.

Cons

No cons to speak of.

3.0
3 Mar 2021
Recommend
CEO approval
Business outlook

Pros

Great hours Good food Good salary Good colleagues

Cons

Far commute Small spaces No ample parking

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