Everything about this business is unethical and deeply flawed.
To start with, the company culture is incredibly toxic. From favouritism and bullying to harassment and mirco management, they truly have it all. Not only have there been upsetting incidents between employees, but it is the management who truly perpetuate this appalling attitude towards their staff. I never felt respected or valued as an employee and could not believe the way that people were treated.
The salaries are low, there are no employee benefits, commission is poor and there is no WFH or hybrid working (unless you are one of their favourites). Shocking and unreasonable.
So many of the business practices were unethical. From contacting people using fake names and profiles to fake positive glassdoor reviews to recording phone calls without the knowledge or consent of the caller, the practices there are a disgrace. Furthermore, many of the systems and processes are outdated and inefficient.