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We appreciate your comments and take them into consideration to improve our company and culture. We are sorry your outlook has been poor when working at GlobalMac IT. We would like to address a few of your comments made to help clear up some misunderstandings:
We have a lengthy interview process where multiple team members interview candidates and weigh in on the decision. We follow the proven Topgrading methodology. The process is based on the needs of the organization, the position(s) required for our growth plans and to seek alignment with our Core Values: grow, be the hero, work smart and embrace change. We do not play ‘favorites’ in our hiring process at all, we follow our process (as outlined on our website) to do our best to obtain right fit team members.
We strive to continually improve and provide benefits far above the norm. The “a la GoodRX” comment is only a portion of the truth. We do not partner directly with GoodRX to offer a health plan because they do not offer one. Our health plan is with Redirect Health, they are different from your standard major medical insurance providers, but we believe it is a change for the better as do many of our team members. Medical needs are individual, and we understand all medical plans have pros/cons based upon those individual needs. On certain occasions, Redirect Health recommends GoodRX for pharmacy when they offer the best pricing on certain prescriptions, but that is the extent of their involvement with our insurance plan.
Regarding the rebranding to pad profits: We have built a completely new solution that will democratize the access to modern-day cybersecurity solutions that up until now were only accessible to larger businesses. This was a need defined over serving solo and small firms over the past 16 years and this solution was built to serve them. Yes, in the process we will make profits, but those are a result of adding value in the marketplace.
It is not a rebranding, but a completely new solution. GlobalMac IT provides a comprehensive managed services for law firms using Macs nationwide and BobaGuard assist solo and small law firms with a turnkey cybersecurity solution.
We understand GlobalMac IT is not a fit for everyone – we have stringent requirements and not everyone makes it as an “A” player on our team. We do everything we can to coach up our team members and pass on the lessons from Jocko about taking ownership of your role and responsibilities in the organization. We partake in many skill development initiatives, as a reflection of our core value: Grow. This includes content from a wide array of respected leaders like Jocko Willink, including, but not limited to Strategic Coach, EOS (Entrepreneurial Operating System) and many more.
We encourage you to contact HR to discuss further feedback.