Poor Customer Service - Customer Service Representative Globe Life Employee Review

1.0
4 Mar 2014
Recommend
CEO approval
Business outlook

Pros

Great Company over all, Good benefits.

Cons

The Customer service department needs LOTS of help. There of too many chiefs and not enough indians. The floor managers have the little groups and if you are not in their group they treat you very badly. The pay per piece aspect is beyond stupid, If you paid your customer service reps. this company would not have so many complaints about the CSR department and would have more satisfied employees that would get their work done.

Explore other reviews about Globe Life

5.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good work to do for us

Cons

None really honestly truly exactly

5.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Supportive leadership, positive culture, flexibility, growth opportunities, strong training programs.

Cons

Recruiting can be fast-paced at times, especially during periods of growth, but leadership provides the resources and support needed to be successful.

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