Hell in a half cubical - Customer Service Representative & Provider Relations Globe Life Employee Review

2.0
3 May 2014
Recommend
CEO approval
Business outlook

Pros

You are employeed. :) You will have decent health insurance.

Cons

Everything. Very much a company that believes in micromanagement (down to the amount of time you are allowed to pee.) Customer service is the worst aside agent licensing. You are expected to handle all the problems management created and keep it from escalating with little to no power to do anything other than to say I am sorry. Dont for get Medicare Part D season. Trying to enroll senor citizens is no small feat.

Explore other reviews about Globe Life

5.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Supportive leadership, positive culture, flexibility, growth opportunities, strong training programs.

Cons

Recruiting can be fast-paced at times, especially during periods of growth, but leadership provides the resources and support needed to be successful.

3.0
12 Jun 2026
Recommend
CEO approval
Business outlook

Pros

They had a benefits package. They had some company competitions

Cons

Vague management. Target individuals if results are not made even though it’s vague.

avatar
Globe Life Response
1d
We appreciate your comments and feedback. Thank you for your contributions, and we wish you the best going forward.
See reviews by: Helpful|Rating|Date|All