Helpdesk Technician - Helpdesk Technician GoExceed Employee Review

3.0
2 Dec 2024
Recommend
CEO approval
Business outlook

Pros

Foot in the door for a technology related career.

Cons

Denied compensation when taking on additional responsibilities

Explore other reviews about GoExceed

5.0
17 Apr 2025
Recommend
CEO approval
Business outlook

Pros

Flexible, good pay, and good industry to be in

Cons

This company is great to work for

1.0
16 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Snacks are always available. Pizza is given occassionally to resolve work conflict and exhaustion.

Cons

Some of the team leads and management are not to be trusted. They will try to be your friend just to go behind your back and use whatever you tell them against you. For a job that barely pays good, they expect way too much from you and try anything to get you in trouble even for minor mistakes. Work from home is treated like some unobtainable luxury. I cannot stress how frustrating this job is when management is so inconsistent and is always bogging down the helpdesk department. Do you ever wonder why the turnover rate is so extremely high in that department and people transfer out? Ask anyone there. They will know. Avoid helpdesk however you can.

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