Review - Anonymous employee GoTo Employee Review

4.0
4 Oct 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

-Open environment type of office with rooftop, basketball court, pool table, beer cart -Young body of employees overall -Constantly changing and growing

Cons

-A lot of the business strategies for handling customer issue poor -Many times having to make excuses to customers due to ongoing issues -Work you like a mule as schedules are obscure -

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GoTo Response
9y
Hello - Thank you for sharing your feedback. We're happy you took advantage of the amenities. We have passed along your feedback to our HR team and the stakeholders who oversee that department. Thank you, Jason

Explore other reviews about GoTo

5.0
19 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Good team, flexible remote policies

Cons

Lots of layoffs, too much turnover

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GoTo Response
3mo
We’re glad our remote-first, people-focused culture has been meaningful for you. While we know organizational changes can be tough, we’re committed to supporting our people and helping everyone do their best work. Please feel free to share any further thoughts with your manager or HR Business Partner—feedback like yours helps us continue to grow and succeed together. Thanks for all you’ve brought, and continue to bring, to the GoTo team!
1.0
15 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Remote and unfortunately that is it

Cons

Sales org is in disarray, constant changes to quota, replaced all of inbound with reps in Guatemala, very low and inconsistent lead flow. Maybe 25% of reps will hit quota month over month

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