Good fun for a year but don't stay longer than that. - User Services Representative GoTo Employee Review

3.0
17 Aug 2015
Recommend
CEO approval
Business outlook

Pros

It was great fun, lovely colleagues, good office location and fun annual kickoff. Made some very good friends here.

Cons

I do not like the way the upper management in the U.S. treat staff in EMEA. They are only concerned about the USA and don't realise that the exact same processes cannot always be applied in EMEA. They do not listen to suggestions from the EMEA team but I noticed that if the same suggestion is made by a colleague in the USA they are more inclined to listen and take note.

Explore other reviews about GoTo

5.0
19 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Good team, flexible remote policies

Cons

Lots of layoffs, too much turnover

avatar
GoTo Response
3mo
We’re glad our remote-first, people-focused culture has been meaningful for you. While we know organizational changes can be tough, we’re committed to supporting our people and helping everyone do their best work. Please feel free to share any further thoughts with your manager or HR Business Partner—feedback like yours helps us continue to grow and succeed together. Thanks for all you’ve brought, and continue to bring, to the GoTo team!
3.0
15 May 2026
Recommend
CEO approval
Business outlook

Pros

Mid-range company with a few ambitions

Cons

They do have a few ambitions

avatar
GoTo Response
3w
Thank you for your review and contributions over the 3 years as a GoGetter. Wishing you all the best in what's next.
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