It's good to stay for 3-4 years - Customer Service Representative (CSR) GoTo Employee Review

4.0
16 Jul 2024
Recommend
CEO approval
Business outlook

Pros

They have great benefits and good work environment.

Cons

There are not enough growth opportunities

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GoTo Response
1y
Thanks for sharing your thoughts. We truly believe in our company's value of 'Keep Growing' and want everyone at GoTo to have the chance to advance and develop. While we’re committed to providing upward mobility, when possible, we also focus on offering resources and training to help you grow in your current role. Feel free to reach out to your manager or our Talent Development team to discuss more ideas on how we can better support your growth and career!

Explore other reviews about GoTo

5.0
1 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Endless Pros, such as team cohesion, pay, benefits, and great business trajectory

Cons

none that I can think of

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GoTo Response
5mo
Hi there- Team cohesion and supporting our employees’ growth are top priorities at GoTo, and it’s great to know they make a difference for you. Here’s to continued mutual growth and success together in 2026 and beyond!
1.0
15 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Remote and unfortunately that is it

Cons

Sales org is in disarray, constant changes to quota, replaced all of inbound with reps in Guatemala, very low and inconsistent lead flow. Maybe 25% of reps will hit quota month over month

2
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