Rocket ship to Sinking ship - Sales Development Representative (SDR) Gong Employee Review

1.0
1 Apr 2021
Recommend
CEO approval
Business outlook

Pros

The platform itself is pretty incredible! I loved to sell this product, I truly believe any organization would benefit from using Gong. There are employee resource groups, which I also found to be beneficial in the efforts to increase inclusion/diversity. It was refreshing to see so many women and POC in leadership! Keep it up! Also, I really loved my direct Manager, and everyone on my team was extremely hard-working & fun!

Cons

Gong stopped caring about the people at the bottom of the totem pole. It used to be a fun place to work, you felt supported, etc. Now, morale is in the gutter, people aren't happy, and everyone feels underappreciated. In addition to the restructuring of a few orgs, the vast majority of reps aren't able to hit quota, which affects not only income, but also their career paths. It's such a long and unforgiving path to move from SDR up to AE; it would be easier to quit the company & reapply as an AE than it would be to work toward an internal promotion. I also found it strange that leadership acknowledged that the majority of the company feels there is not a good work/life balance, but then increased our quotas.

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Gong Response
5y
Thank you for taking the time to communicate your experience at Gong. While it's hard to hear that anyone is feeling this way in our organization, I am thankful that you threw up this flag so we can be better for it. If you are up for it, please set up time with me to make a connection (no need to reference this review if you'd prefer to stay anonymous). I'd love to hear more and address any questions you may have about the way we run the org and/or the heart behind it. If not, know that we are working on making a place where people can thrive and I sincerely hope that you experience that as well going forward. - Ryan, CRO

Explore other reviews about Gong

5.0
16 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Amazing company to work at, it's definitely hard work but it's worth it on a sales and monetary perspective.

Cons

You wear a LOT of hats and have a ton of responsibilities.

5.0
24 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Strong leadership Great people, and product

Cons

None that I can think of

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