The Emperor has no Gong! - Account Executive Gong Employee Review

2.0
13 Feb 2023
Recommend
CEO approval
Business outlook

Pros

Gong has a competitive sales compensation structure, assuming you can close the business. AE's tend to be high caliber and well versed in consultative selling frameworks, which points to a strong interview and hiring bar. A few of the sales leaders (Jameson, Geller etc.) are very good at coaching and providing constructive feedback.

Cons

In the classic Anderson fairytale, the weavers tell the emperor that only those who are clever and competent can see his garment. But more important than the emperor's personal vanity are the townspeople's reaction: thunderous applause. Everyone enthusiastically affirms they see the clothes right up until a child's observation pierces the bubble of suspended belief. Gong's corporate story largely tracks with the fable. Leaders have cultivated a sycophantic culture that rewards and perpetuates delusions of grandeur. I have only heard glowing and unqualified endorsements from Gong's leadership that, among other things: the business is financially healthy; the tool is clearly superior to anything on the market; the 600% premium to alternatives is clearly justified; the AI engine is state of the art; the upward mobility track is a rocket ship. It took one down quarter (and likely a call from the general partners) for the entire delusion to pop like a balloon.

avatar
Gong Response
3y
I appreciate you taking the time to write a thoughtful review. It’s nice to read that you think our AEs are high caliber (I agree!) and you’ve had a good experience with our sales leaders. Needless to say, it was tough to hear your frustrations. While our business is not immune to the economic downturn and we’ve had to make very difficult decisions, we are financially healthy – we will grow this year and we’re adding hundreds of new customers every quarter – and, equally important, our platform has never been more relevant than today. #NoSugar is one of my favorite company operating principles. It’s all about transparency and candor. If you feel that our management team isn’t living up to those standards, please reach out to me at ryan.longfield@gong.io to discuss. I’m here to listen and help with your concerns. Ryan - CRO

Explore other reviews about Gong

5.0
16 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Amazing company to work at, it's definitely hard work but it's worth it on a sales and monetary perspective.

Cons

You wear a LOT of hats and have a ton of responsibilities.

5.0
24 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Strong leadership Great people, and product

Cons

None that I can think of

See reviews by: Helpful|Rating|Date|All