Leadesrhip Killing a Once Great Company - Customer Success Manager Gong Employee Review

We appreciate you taking the time to share your thoughts. While it was hard to read your sentiment about culture, inclusion, trust & transparency, we are always looking for ways to improve and value all feedback. Diversity and belonging remain core tenets of our culture. We continue to prioritize hiring talent from diverse backgrounds & while we are proud of the progress we've made, we recognize this work is ongoing and actively identify opportunities to equip our managers to build diverse teams. As we've grown, we've focused on enhancing our methodologies and optimizing processes so that all employees clearly understand company and personal goals and how to achieve success. We strive to do this in a way that balances autonomy and support; if this hasn't been your experience, we apologize. Don’t hesitate to reach out directly if you’d like to discuss further. - Suni Lobo (CPO)