Pros
The director-level team is made up of smart, passionate, and collaborative leaders who genuinely care about the work and their teams. There’s a strong sense of drive and creativity across departments, and the people on the ground are doing their best to build something great.
Cons
Unfortunately, leadership above the director level is not transparent. In just two years, I’ve seen the brand shift direction multiple times — visually, strategically, and structurally — often without explanation or clear communication. Turnover is high, and when new leadership steps in, there’s little to no visibility or engagement with the wider team. This leaves managers and directors caught in the middle, doing damage control without the support or clarity they need. Burnout is a real issue, and without a consistent, communicated vision from the top, it’s hard to feel grounded in the work.