Pros
I really enjoyed the culture of Good Sam. The Youth and Teens Services team all pulled together if any one program needed extra help. I also enjoyed not only helping the kids I worked with, but advising the asset builders (front-line employees) in how to interact with more difficult behaviors during the afterschool program. Lastly being that person they can call if they needed anything. It was a great learning experience.
Cons
For a case manager, pay is way too low; probably the lowest paying case manager job in San Antonio. I quickly became burnt out during the summer due to 6 of my 8 hours of work per day being dedicated to Camp Good Sam, leaving only 2 hours to see my individual case load and complete individual and group notes. That was if I was lucky because I also had to respond to behaviors and restroom breaks for the staff, amongst other things. Overall as a case manager especially to upper management, I felt unappreciated. They say "You can always talk to us if you need to," however I never felt comfortable to do so. I had reached out a few times and felt as though they blew me off. For example, I had a connection that could've certified the staff in CPI for free. I was told "Well, the kids don't really fight anymore." My connection and I had a falling out so we weren't talking. However, they let me know that our director reached out to them about 2 months later to teach CPI which they quickly declined without explanation. The director also kept trying to tell that person about open positions. I wasn't comfortable telling them my personal life so the directors didn't know my situation, but they also didn't reach out to me about it either.