Do not work in a Goodwill Store unless it's your last option. - Anonymous employee Goodwill Employee Review

2.0
21 Oct 2012
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

They do some charitable work that help out people throughout the area. You can be hired on here if you have a criminal background. You can move up if you stick around longer than everyone else. Not worth sticking around however because the pay is horrible for everyone.

Cons

The pay is terrible at every level. The employee turnover rate is the highest I've ever seen. Everyone is constantly afraid they will get fired, from managers on down. Nobody has the authority to do anything. Everyone is so afraid of doing something wrong no one ever takes responsibility for anything. The customers are horrible. Be prepared to clean up excrement from the changing rooms and haggle over a toy selling for a dollar.

Explore other reviews about Goodwill

5.0
1 Feb 2026
Recommend
CEO approval
Business outlook

Pros

This place does so much good for the community that the community does not know it does.

Cons

Not a con with the organization, but the space is hard to keep up with compensation wise

2.0
9 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Work fulfilling both physically and socially, dealing with donors and fellow employees for this retiree and former legal and business professional.

Cons

Creepy, clannish, petty, and cultish management is more interested in humiliating others under the guise of "following rules" many of their own making than in ensuring that the work facility is properly equipped to handle daily workflow. Communication nonexistent. Managers pop in and out, apparently stationed at some secret location.  Robotic replies to legitimate work questions when they weren't out-and-out nasty.  I've occasionally dealt with this sort of folks, but never an entire collection of them cheering each other on as might appear in some deleted scene from "One Flew Over the Cuckoo's Nest." Poisonous and bizarre. Recommended only for the Abnormal Psychology student.

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