It Wasn't What They Claimed - Store Manager Goodwill Employee Review

2.0
10 Aug 2018
Recommend
CEO approval
Business outlook

Pros

Working with the community, and helping the people living within achieve a level of normalcy. Working with Special Needs is an amazing feeling.

Cons

The workload literally tripled within two months time. No guidance, you are completely on your own, though the supervisors say otherwise. If you can't handle manual labor do not apply. I felt as though I was lied to, the non-profit atmosphere they painted washed away rather quickly once Boston took over. They began running it as though it were a Walmart or Holister. It failed every expectation they put in my head that it would be. I am so disappointed.

Explore other reviews about Goodwill

5.0
2 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great pay, good team, flexibility and decent work

Cons

Dusty sometimes and some of the stuff can be gross but that's just part of working at a thrift store, having to handle that stuff

4.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Having a set schedule every week with 2 days off in a row Goodwill scholarship program is fantastic lots of career advice and support giving back to the community

Cons

Working weekends, nights, and holidays The customers are so rude Management says one thing but then caves to the customers which undermines the employees so many exchanges the clientele rude people the customers

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