Thought I'd be there forever, but they didn't want to use my knowledge or skills. - Assistant Manager Goodwill Employee Review

2.0
1 Feb 2013
Recommend
CEO approval
Business outlook

Pros

The mission and the associates were the motivating factors for myself.

Cons

The more dedicated you are to their mission, and following corporate standards, the more likely you are to be fired. Investigations should not be finalized based on hearsay, or by people who are not going to gather all the facts. Use investigating tools.

Explore other reviews about Goodwill

5.0
9 May 2026
Recommend
CEO approval
Business outlook

Pros

I get paid consistently. I don't have to stress about restraining people or raising my voice. My clients are friendly.

Cons

The pay is that good. I have to travel to NYC every day.

2.0
9 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Work fulfilling both physically and socially, dealing with donors and fellow employees for this retiree and former legal and business professional.

Cons

Creepy, clannish, petty, and cultish management is more interested in humiliating others under the guise of "following rules" many of their own making than in ensuring that the work facility is properly equipped to handle daily workflow. Communication nonexistent. Managers pop in and out, apparently stationed at some secret location.  Robotic replies to legitimate work questions when they weren't out-and-out nasty.  I've occasionally dealt with this sort of folks, but never an entire collection of them cheering each other on as might appear in some deleted scene from "One Flew Over the Cuckoo's Nest." Poisonous and bizarre. Recommended only for the Abnormal Psychology student.

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