goPuff would rather protect insubsordinate employees than take care of good ones - Operations Manager Gopuff Employee Review

2.0
29 Sept 2020
Recommend
CEO approval
Business outlook

Pros

You can literally show up whenever for your schedule shift without any consequences. Our site has one of the more stringent policies - You can miss up to 20% (ie. 8 hours over a 40 hour week) and not be written up. Perfect for the unmotivated! You get 20% off and a free Fam Membership (a $6/month value).

Cons

General Managers and Shift Leads are paid bonuses based on simple statistics (ie. Warehouse cycles counts) generated by their lowest paid employees, Operations Managers. goPuff is desperately trying to be part of corporate America they are really ignoring the basics of building a culture and a healthy company. I'm currently witnessing a GM work 80+ hours/week between driving and opertions while corporate won't allow scheduled overtime for hourly employees. They'd rather run a 20 some year old (salaried) into the ground than pay $19.50/hour in overtime to an Operations Manager that is in control of the daily operations.

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Gopuff Response
5y
Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better

Explore other reviews about Gopuff

5.0
26 May 2026
Recommend
CEO approval
Business outlook

Pros

Great work atmosphere great opportunity to deal with community.

Cons

Honestly, there's nothing I didn't like about that job. Except for going in the freezer lol.

2.0
23 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Competitive pay Employee discounts 401k match Some competitive benefits (that are now gone) Remote friendly

Cons

Toxic culture Toxic senior leadership Low morale Full time employees squeezed so thin

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