Extremely poor business practises - Shift Leader Gopuff Employee Review

1.0
27 Jun 2022
Recommend
CEO approval
Business outlook

Pros

Good Pay pound per hour

Cons

Poor upper management - shift leaders left to deal with over hiring and having to manage staff out the business based upon performance. Several were promised hours and had them taken away upon arrival into the business. Promised hours and overtime which was taken away week after week one for myself also. Poor staff moral, most were not vetted properly and most staff didn’t care at all. Cut hours aggressively leaving long term staff with too few hours to live. Staff discounts added to shopping profile and then taken away without warning. Charge for delivery to in store staff even though no delivery taken place Very little onboarding, staff left to fend for themselves. Randomly moved to other stores without warning or prior conversations. Rotas done with 2 days to plan the week ahead. Unsociable hours Grassing culture American style operations

Explore other reviews about Gopuff

5.0
26 May 2026
Recommend
CEO approval
Business outlook

Pros

Great work atmosphere great opportunity to deal with community.

Cons

Honestly, there's nothing I didn't like about that job. Except for going in the freezer lol.

2.0
23 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Competitive pay Employee discounts 401k match Some competitive benefits (that are now gone) Remote friendly

Cons

Toxic culture Toxic senior leadership Low morale Full time employees squeezed so thin

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