Too many changes - Account Manager Grainger Employee Review

3.0
27 Oct 2017
Recommend
CEO approval
Business outlook

Pros

It has been a great company for years, offering a stable financial/compensation package and a forward thinking management philosophy. They have a tremendous product portfolio and boast a robust logistics platform.

Cons

It has become stifled with political correctness and are moving towards a micro-management approach. It appears that upper management is content to lose top talent on a daily basis in order to achieve cost cutting goals. In the process of these moves, the company is losing focus on the very core of what made us relevant to the customers and we seem to be losing customer focus.

Explore other reviews about Grainger

5.0
20 May 2026
Recommend
CEO approval
Business outlook

Pros

Large, dependable company. Variety of work channels. Career progression opportunities. Great networking inside and outside the company.

Cons

Simple improvement opportunities take time to implement.

4.0
6 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Benefits are decent and reasonably priced. They offer a 401k match, BCBS insurance, FSA, HSA, dental, vision, life insurance, and accidental D&D coverage. They also do a 3‑to‑1 match for donations to non‑religious 501(c) organizations. There’s a big emphasis on volunteering, with plenty of opportunities to get involved. The building itself is beautiful, with a free on‑site gym, a coffee shop, real trees in the atrium, a waterfall, and a large cafeteria (though the food can vary). They’re also flexible about which days you come on‑site, depending on the team’s schedule. If I needed to switch a Monday for a Thursday, it was never an issue. My manager was also supportive of remote work on days when the weather made commuting difficult.

Cons

Admins do not get an annual bonus. They're really strict on Overtime, really weird about worrying about mini costs. Like they'll spend 50k on a week-long training but freak out if people want to rent a car while being in town. Can't buy lunch for this 3 hour meeting to cut costs, but we'll drop 10k on this other thing. It's also so unfair that some people get to work remotely and others are forced to come in 3 times a week, for the exact same roles. Every meeting is basically online, so it's just silly and a power trip.

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