a case study in dysfunction - Anonymous employee GreatSchools Employee Review

1.0
20 Dec 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Many employees that come to GreatSchools do so because they believe in the power of education and that they can do something to help America's families achieve a better future. They also come to learn and grow themselves professionally. Therefore, there is generally a friendly and helpful atmosphere among the staff. And as everyone else says, the work-life balance is good.

Cons

1. The productivity of the company is compromised due to the very high proportion of upper management vs. capable “doers.” For example nearly half of GreatSchools’ employees have the title of President, VP, or Director. While not everyone with those titles is without value of course, this is a case of a non-profit built more for organizational bloat and pretense rather than for making a useful technology product. 2. The company is unable to stand on its own monetarily. They come to rely on the crutch of a couple large grants from national donors, which are not always renewed. In the last 8 years there have been three major layoffs. In June of 2016 nearly half of all staff was let go while no one in upper management was. It was a consistent lack of focus, inability to make decisions among the braintrust, and a profound inability to become self-sustaining that brought the company to that point. 3. Lack of accountability among leadership, in place of that there is a highly political environment with tendencies to finger point. That will often include VPs throwing people in their department under the bus in order to save face or gain favor with other department heads.

Explore other reviews about GreatSchools

5.0
5 Oct 2021
Recommend
CEO approval
Business outlook

Pros

Great coworkers, many fun events/parties, a great place to meet amazing hard working people. Lots of growth opportunities and chances to develop professionally

Cons

Lots of data to load so definitely goes through busy times especially before large projects

1.0
19 May 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The mission of supporting families and students in making informed education decisions is deeply important and draws in passionate, capable employees. Teams across departments include committed individuals who are genuinely invested in impact and innovation.

Cons

Leadership lacks the qualifications, cohesion, and emotional intelligence needed to steer the organization through its current stage of growth. This gap is evident in top-down communication, inconsistent decision-making, and the absence of clear accountability. Strategic direction is frequently unclear or reactive, driven by interpersonal dynamics more than organizational needs. Team members often feel confused or sidelined, rather than empowered. The culture has become risk-averse and mistrustful. Employees are often reluctant to offer dissenting viewpoints or new ideas due to fear of marginalization or backlash. Middle management has little authority, and decisions are concentrated within a small inner circle. This reinforces silos and obstructs cross-functional collaboration. Morale is low, and turnover has increased especially among high performing team members who felt they couldn’t grow or contribute meaningfully under current leadership conditions.

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