Pros
Connected and developed rapport with clients and worked from the comfort of home.
Cons
The nepotism in this company is overwhelming. Almost all of upper management and executive employees are either related, dating, or were friends prior to onboarding. The turnover rate is astronomical and executive management recently began outsourcing to the Philippines. The quality of services provided by this company is sub-par (at best) and price-points, offerings, and packages are ever-changing. Management rewards hard workers with arbitrary "kudos" and more assignments. Formal requests for pay increases are not taken seriously and in most cases, never awarded. They are more concerned about their bottom dollar and disregard their employee's physical, mental, and emotional wellbeing. You are not guaranteed to receive your last paycheck. One of the most disturbing ethical violations is that the call center manager is also the HR director. If you are unbothered by the constant anxiety of being micro-managed, logging on to find that someone else has been fired, the services you are selling have changed (yet again), there are about a dozen new "processes" or your working hours have been changed, then go right ahead and may the odds be ever if your favor. Just make sure to get EVERYTHING in writing and make sure to CC at least one other witness to "CYA" always.