Sterling McCall Buick/GMC, Sterling McCall Acura, Ft. Bend Toyota - ALL need improvements! - Anonymous employee Group 1 Automotive Employee Review

1.0
8 Mar 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

They were located close to home, their computer systems are easy to work with, the base pay WAS kinda good in the beginning.

Cons

Like all car "stealerships", they are constantly changing the pay plans to short the employees out of pay. The Buick store doesn't have enough business to go around for any service advisor to make a decent paycheck. The Toyota service department is run like a "Keystone Cops" movie...the customers basically come and go as they please, without adhering to their appointments, then complain about the long waits, and later kill you on your customer satisfaction survey...which kills your paycheck. Acura was alright, but management is kinda two-faced, has an attitude, and is difficult to work with.

Explore other reviews about Group 1 Automotive

5.0
1 May 2026
Recommend
CEO approval
Business outlook

Pros

Able to work from home, able to qualify for a monthly bonus, Sunday off

Cons

Only see DEI hires promoted within department, needs department leadership change and more professional training

1.0
14 Apr 2026
Recommend
CEO approval
Business outlook

Pros

There are unfortunately no pros of being a technician at this corporation when compared to other OEM dealers.

Cons

Group1 is a publicly traded company, this means they are only concerned with their bottom line. High paying jobs are funneled to low pay techs in order to bump up effective labor rate. When the stock price goes down they terminate people. There are an intense number of corporate policies and rules that you would not otherwise find elsewhere, that make your life as a technician harder, these policies are also set by people with 0 experience in the field. Everybody is paid just enough to survive, I have seen multiple techs with families that need to have a roommate to get by. There are so many terrible policies that all of the good technicians ultimately left for the most part. This company is just as bad if not worse than automation or lithia. Company advertises a 4 day work week an then makes you work 5-6. DO NOT WORK FOR GROUP 1

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