Service Writer.....Don't Do it! You would be better off in any other minimum wage position - Anonymous employee Group 1 Automotive Employee Review

1.0
2 Jul 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

With the apparent high volume of daily transactions taking place and the Fortune 500 Status of this Company, the opportunities for a successful career seemed promising.

Cons

Long Hours, Hostile Co-workers, Low Pay, "Sink-or-Swim" attitude towards new trainees, The point of sale system consists of a plethora of archaic and extremely inefficient programs and sub-programs that must all be learned accessed independently . Not long after being hired, I came to the realization that the lack of training was and intentional rather than a inherent condition that just needed improvement. 66 hours expected per week - no overtime. The ill-tempered technicians and testy customers were easy to deal with compared to the truly ugly demeanor of peers and supervisors.

Explore other reviews about Group 1 Automotive

5.0
1 May 2026
Recommend
CEO approval
Business outlook

Pros

Able to work from home, able to qualify for a monthly bonus, Sunday off

Cons

Only see DEI hires promoted within department, needs department leadership change and more professional training

1.0
14 Apr 2026
Recommend
CEO approval
Business outlook

Pros

There are unfortunately no pros of being a technician at this corporation when compared to other OEM dealers.

Cons

Group1 is a publicly traded company, this means they are only concerned with their bottom line. High paying jobs are funneled to low pay techs in order to bump up effective labor rate. When the stock price goes down they terminate people. There are an intense number of corporate policies and rules that you would not otherwise find elsewhere, that make your life as a technician harder, these policies are also set by people with 0 experience in the field. Everybody is paid just enough to survive, I have seen multiple techs with families that need to have a roommate to get by. There are so many terrible policies that all of the good technicians ultimately left for the most part. This company is just as bad if not worse than automation or lithia. Company advertises a 4 day work week an then makes you work 5-6. DO NOT WORK FOR GROUP 1

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