GBS has a warm company culture, with management that really cares about its employees - Content and Communications Specialist Group Benefit Services Employee Review

I never thought that working in the insurance industry could be such a wonderful experience, but truly this job has treated me so well. The company culture is wonderful and everyone seems to genuinely want to be at GBS. There are opportunities for personal and professional development. The management team is quick to address any issues, and any corrective action is approached directly, but kindly. I'm made to feel like the role I play is important to our overall business.

Everything happens in waves and data entry items can go from being complete to backed up in just a matter of hours.

I’ve been with Group Benefit Services since 2020, and it’s been a great experience. The benefits package is excellent—health, dental, vision, life insurance, retirement—and the generous paid time off is a nice bonus. The flexible schedule (remote, hybrid, or in-office) is a huge perk, helping balance work and personal life. The team is fantastic—everyone collaborates to meet deadlines and achieve goals, creating a positive, goal-driven environment.

The work can be very technical, requiring a sharp eye for detail. The job also demands thinking through complex problems and finding solutions quickly. It’s a lot of responsibility, but rewarding for those who enjoy problem-solving. Additionally, the fast-paced environment, especially during the fourth quarter, can be intense. It’s great for those who thrive under pressure, but it can be hectic for others.