Pros
The business science they use to attract clients to clinicians is working well. They have had spans of time where the responsiveness to client and billing matters was lacking, but they have IMMENSELY improved over the last few months. They are making strides in becoming more clinically intelligent, which was lacking for a good while. They listen to feedback and implement new protocols, which is making an impact. They have hired a clinical consultant recently, so hopefully that will continue to make things even better. The pay is both a pro and a con...they reimburse at a higher rate than SOME other large groups, but that in itself does not make the pay worthy of the service. I assume, across the many insurances I am paneled with over the last two years, Grow has negotiated a higher rates over time. I have not seen an increase in any of my rates. the larger they grow, the more power they have to negotiate higher rates, the more they are keeping from clinicians.
Cons
Pay...see above. No free CEUs. They made a big deal about offering health insurance discounts but they literally send you to a company that uses the exchange. There is no company-backed discount. Grow does a lot to market their platform clinicians. I do not like some of their business practices (if you opt to have them manage your psychology today profile, all communications are intercepted and they will send the client to another clinician if your availability doesn't match the client's. I would like to communicate (and negotiate scheduling) with anyone interested in working with me, so I pay for my own PT profile...which is the therapist's choice). Also your Grow-run ZocDoc profile doesn't give the option of the client scheduling as a self-pay client, and the profile outright reads that you don't accept cash pay! Ugh.