Pros
Some smart individual contributors trying to do their best despite the environment. Exposure to integration-heavy product space with AI angle (although poorly executed). Good compensation
Cons
The leadership, particularly the CEO, creates a culture of fear, often shouting in meetings instead of leading by example and fostering a professional vibe. At times, his behavior raises concerns about his overall well-being and mental state. How many times have your CEO attended a meeting in which they control your activity "to make you feel pressured"? The best person in the company was the CTO - who they removed. He clearly knew how to lead, inspire, and bring the team closer. Severely disorganized across departments, with unclear priorities and no operational discipline. There are individuals in leadership roles who still lack a full understanding of the product, particularly in Sales Ops. Product is focused on integrations and automation, but lacks transparency on key metrics like actual transaction/order volumes from their top rated clients. Claims about market expansion are more buzz than substance — no meaningful go-to-market support or results. As they are "barely" new to SaaS, it's taking them more time than expected to launch markets in a solid way, but putting pressure on every team to reach expectations they create to board members. At every call, there's a threat. High turnover, low morale, and decisions based on short-term cost cutting rather than growth or sustainability. They lack a culture of acknowledging their teams' efforts and successes. Collaboration is quite informal between teams from El Cairo, Sri Lanka, Dubai, Spain, and there's not a spirit of collaboration - only of handling issues i.e between Sales and CS.