Pros
Free food at times, hardworking coworkers who remain positive.
Cons
Grubmarket is an example of the modern day sweat shop. Just one look at the facility in San Francisco, and you can already smell the tears and pain emitting from the building's aura. CEO creates a hostile environment. His approach to handling certain issues is through brute force and yelling. He verbally abuses all his workers in a way that is semi-illegal, by yelling at them at the top of his lungs and treating them as if they were his dogs. With constant threats of losing their job, it is no wonder why there is a high turnover rate in this company. The most painful experience in all this is that he consistently sets his teams up for failure and cracks a whip at them when they run out of resources (workers, inventory, time). The CEO does a poor job at managing his team by over micromanaging each department, to a point where it is impossible for the leads to use their experience to approach each project. CEO does a poor job at utilizing his employees skills by having them spend time working on menial tasks rather than focusing on the bigger picture. You will always find an exec working on packing a customer's order or delivering a package because the CEO finds it more financially feasible to use his current employees to spend their time doing these tasks instead of actually hiring more workers for that respective line of work. His excuse is that it is a startup and everyone should be all hands on in every department, but it's funny considering the company has just closed over 30 million in the last 2 years. Yet, instead of properly allocating that money into scaling his company from within, he uses it for blowout promotions, free delivery, eating the cost of goods (since majority of produce is bought from a single wholesaler) and incredibly expensive marketing campaigns that work in the short term, but don't last at any customer retention because of his failure to invest in growing the actual operations of the company. Rather than focusing on the bigger scale of the company, the CEO likens himself as the main buyer of the company, and would waste time finding one single produce to sell, instead of hiring an experienced food buyer to do it for him. I don't think Mike Xu understands how to run a food company. Very much of the success of this company has been from a perceived image that Mike and his marketing team has been able to manipulate in the public eye. Paying for tech crunch articles and spending wasteful amounts on Facebook campaigns can only do so much for the company if you're bottlenecking other departments of the business