Hard work doesn't pay off, it's about who you're friends with. - Anonymous employee Guardian Life Employee Review

1.0
28 Mar 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Monday thru Friday, day time hours. Supplemental insurance offered is decent. There are some great people who work there. Security team is great.

Cons

Many hours of mandatory overtime are regularly required. Management will tell you work is more important than family, that you need to learn to manage your time. Strict guidelines for production and quality are required and they enforce with threats of job loss and comparing employees to "unruly children without guidelines" rather than nuture and encourage growth. Consistently exceeding expectations in production, quality, and teamwork does not aid you in moving up within the company, however. Only the favorites and/or friends of the management excel within the company. The management is not very honest with the employees. The teams are plagued with consistent drama and rumors due to the fact the management has different expectations for different peers based on who they like better. Also, a lot of teams are assembled to create solid work flows so the work can be shipped to the offshore team, leaving the full time staff to worry about job security.

Explore other reviews about Guardian Life

5.0
21 May 2026
Recommend
CEO approval
Business outlook

Pros

Great culture and ramp time. Always investing in growth.

Cons

Back room team can be slow.

4.0
20 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Flexibility, excellent work life balance, casual environment, easy to use PTO. Benefits: health, dental, STD/ACC, vision, 401k are excellent

Cons

Pay is much below the standard for the position, raises and bonuses are minimal and hardly reflect the effort that is required to maintain positive metrics/meet goals. Case managers' responsibility is at a max and we often feel overwhelmed by the workload and expectations of management. Case managers are often responsible for tasks outside of the important things that have an effect of the claim

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