1.0
14 Dec 2011
Anonymous employee
Current employee
Appleton, WI
Recommend
CEO approval
Business outlook
Pros
401k, and health benefits good
Cons
Seems Like the "Uppers" want us "Little People" to be as uncomfortable in our jobs as possible. The metrics that are in place make it very difficult to do our jobs and be confident in what we do. One member of the management team tells us "don't be worried", but how can we not be worried when everyone and their brother is being put on "performance plans" (aka write up). I've never worked for a company that only allows 6 minutes and 20 seconds to help our callers. When you are just a few seconds over for the month, you get written up (And I mean as little as 3 seconds over). RIDICULOUS!!!!!